Privacy Policy

Agile Alchemists is a sole proprietorship owned and operated by Rahul Krishna Patel, based in Bhubaneswar, Odisha, India. In this Privacy Policy, "Agile Alchemists," "we," "us," and "our" refer to the operator of https://www.agilealchemists.com.

This Policy explains how we collect, use, disclose, retain and protect personal data when you visit our website, contact us, submit a project enquiry, or send supporting documents.

1. Information we collect

Information you provide

When you submit an enquiry, we may collect:

  • your name;
  • email address;
  • company or organization;
  • service or area of interest;
  • requirement or project description;
  • expected timeline and optional budget range;
  • preferred contact method and, where selected, a contact number;
  • information supplied for development-partnership or institutional enquiries;
  • tender or RFP information that you choose to provide;
  • files and documents that you upload; and
  • any other information included in your message or subsequent correspondence.

Please do not send personal, financial, healthcare, student, employee, confidential or otherwise sensitive information unless it is necessary for us to evaluate your enquiry and you are authorized to share it.

Information collected automatically

Subject to your cookie and analytics choices, we may collect limited technical and usage information, including:

  • pages viewed and interactions with website navigation or calls to action;
  • approximate device, browser and operating-system information;
  • referring page and campaign parameters;
  • general location derived from technical data; and
  • diagnostic information needed to secure and operate the website.

We do not intend to send the contents of enquiry fields, uploaded files, email addresses, phone numbers or tender information to analytics or session-recording services.

2. Why we use this information

We use personal data to:

  • receive, review and respond to enquiries;
  • understand a proposed project, partnership or institutional opportunity;
  • communicate with you and arrange a discussion where useful;
  • prepare scopes, proposals or project documentation requested by you;
  • protect the website against spam, abuse and security threats;
  • maintain reliable records of enquiries and communications;
  • improve website usability and understand which services and content are useful, where you have allowed analytics; and
  • comply with legal obligations and establish, exercise or defend legal claims.

Submitting an enquiry does not subscribe you to a newsletter or marketing list. We will request separate permission if we introduce optional marketing communications later.

3. Legal basis and consent

We process information you submit so that we can take steps at your request, respond to your enquiry, evaluate a possible business relationship and pursue our legitimate business operations. Where applicable law requires consent, we ask for a clear affirmative action and allow you to withdraw that consent. Withdrawal does not affect processing already carried out lawfully, and some information may still be retained where required for contracts, legal obligations or legal claims.

The website's privacy notice and consent controls should be read with this Policy. You may change your optional analytics choices through the website's cookie settings.

4. Service providers and disclosures

We may use service providers to host and operate the website, store enquiry data and files, deliver transactional emails, prevent abuse, and provide consented analytics. The planned service categories include:

  • Vercel or an equivalent website hosting and deployment provider;
  • Supabase or an equivalent database and private-storage provider;
  • the transactional-email delivery provider configured for the website;
  • Google Analytics, where you allow analytics cookies;
  • Microsoft Clarity, where enabled with consent and configured to exclude or mask sensitive areas; and
  • technical providers used for security, rate limiting or spam prevention.

These providers process information on our behalf under their own contractual and security terms. Some may process data outside India. Where relevant, we take reasonable steps to use reputable providers and appropriate safeguards.

We may also disclose information:

  • to professional advisers who owe duties of confidentiality;
  • to delivery partners or subcontractors where necessary for an opportunity or project and subject to appropriate confidentiality controls;
  • where required by law, regulation, court order or a lawful government request;
  • to investigate fraud, abuse, security incidents or threats to rights and safety; or
  • as part of a business transfer, subject to appropriate notice and protection.

We do not sell personal data.

5. File uploads

The enquiry form may allow PDF, Word, Excel, PowerPoint, PNG and JPG files, subject to the limits shown on the form. Files are stored privately and linked to the relevant enquiry. Access is limited to authorized people who need the material to evaluate or deliver the work. Temporary authorized links may be used to access files internally.

We may reject, quarantine or delete files that are unsupported, unsafe, corrupted, unnecessary or suspected of containing malicious content. No internet transmission or storage method is completely secure, so please avoid uploading information that is not required.

6. Retention

We ordinarily retain enquiry records for up to 24 months after the last meaningful interaction. This allows us to respond to follow-up questions, understand previous discussions and manage prospective business relationships.

Uploaded enquiry files are ordinarily deleted within 90 days after an enquiry is closed or is no longer being actively evaluated. Information may be retained longer when it becomes part of an active project or contract, when the law requires retention, or when needed to resolve a dispute or establish, exercise or defend legal claims.

Backup copies may remain for a limited period until they are overwritten through normal backup cycles. We may retain anonymized or aggregated information that no longer identifies an individual.

7. Security

We use reasonable administrative and technical measures appropriate to the website and information involved. These may include HTTPS, server-side validation, access controls, private file storage, environment and secrets management, rate limiting, security headers, dependency reviews, backups and restricted operational access.

No system can guarantee absolute security. If you believe information submitted to us has been compromised, contact us promptly at info@agilealchemists.com.

8. Cookies and analytics

Essential technologies may be used to operate the website, remember privacy choices, maintain security and process an enquiry. Optional analytics or experience-measurement technologies should load only in accordance with the consent choices presented on the website.

Where enabled, Google Analytics helps us understand aggregated website usage. Microsoft Clarity may help us understand navigation and usability. Forms and sensitive areas must be masked or excluded from session recording. You may reject optional analytics without losing access to the website or enquiry form and may revisit your choices through the cookie settings.

Browser controls may also allow you to delete or block cookies. Blocking essential storage can affect certain website functions.

9. Your choices and requests

Subject to applicable law and reasonable verification, you may ask us to:

  • confirm whether we hold personal data about you;
  • provide information about how it is used;
  • correct inaccurate or incomplete information;
  • delete information that is no longer required;
  • withdraw consent where processing relies on consent; or
  • raise a concern about our handling of your information.

Send requests to info@agilealchemists.com. Please provide enough information for us to identify the relevant enquiry without sending unnecessary identity documents. We may retain a minimal record of a request and our response where required for accountability.

10. Children's privacy

This website is intended for business and institutional audiences and is not directed to children. We do not knowingly seek personal data from children through the project-enquiry form. If you believe a child has submitted personal data without appropriate authorization, contact us so that we can review and remove it where appropriate.

11. External links

The website may link to client websites, LinkedIn and other third-party services. Their privacy practices are controlled by their respective operators. Review their policies before providing information to them.

12. Changes to this Policy

We may update this Policy when our website, providers, services or legal obligations change. The current version will be published on this page with an updated date. Material changes may also be communicated through an appropriate website notice.

13. Contact and grievance redressal

For privacy questions, requests or grievances, contact:

Agile Alchemists
Sole proprietorship owned and operated by Rahul Krishna Patel
Bhubaneswar, Odisha, India
Email: info@agilealchemists.com

We will review the request and respond within a reasonable period appropriate to its nature and applicable requirements.